Fulfillment House Overview - Wikipedia

Fulfillment House Overview

Fulfillment, also known as order fulfillment or product fulfillment, is the process where by a person or company fulfills their obligations to send a person an item or product that the person has ordered, purchased, or requested from the organization.

Fulfillment typically will refer to the services provided by a company that offers to store, receive the orders, package, and then ship the ordered item to the end consumer.

Product Fulfillment

A fulfillment house should be able to do much more for a client than pick, pack and ship. Each project is unique and requires its own logistical solution. A modern fulfillment house should offer a wide range of services for big and small clients including:

- Dedicated project management
- Real time online inventory reports
- Bar-coded receiving
- RF scanner locator system
- Multiple SKU's in inventory system
- Warehousing
- Database management
- High security environment
- Literature fulfillment
- Efficient order processing system
- Highly trained Call Center
- Credit card processing
- Customer service
- Add-on and upsell related calling
- Reverse logistics (remittance processing/ data entry)
- Inventory cycle counting
- Cross Dock/Just In Time (JIT) shipping multiple transportation options
- Best way carrier selection
- International fulfillment experience
- Customs forms

There are many excellent fulfillment houses for all types of products on the market today. Check with your favorite search engine for a fulfillment house that suits your needs.